Review the payment options displayed for your order during checkout. The site lists Cash on Delivery, Pathao Pay, bKash, Nagad, and debit card options; use the options available for your particular purchase and follow the on-screen instructions.

Check the product price, delivery charge, discounts, and final total before confirming. Keep your order number and payment receipt for reference.

Where Cash on Delivery is available, select it before placing your order. Review the amount due in your order confirmation and have the payment ready when the delivery arrives.

Availability can depend on the order and delivery arrangements. If the option is unavailable for your purchase, choose another method shown at checkout.

Select your preferred wallet or card option and follow the payment instructions presented during checkout. Confirm the amount and merchant details before authorising a transaction.

Keep the transaction reference or receipt after completing payment. Never send your payment PIN, password, card security code, or one-time verification code to someone claiming to process your order.

Check your order status and your payment provider's transaction history before trying again. If money was deducted but your order is not confirmed, keep the transaction reference, amount, and payment time ready for a support enquiry.

Avoid making repeated payments while a previous attempt is still being checked. Your payment provider may also be able to confirm whether the transaction completed or was reversed.

Refund eligibility and processing are explained in the Refund Policy. Approved refunds normally use the original payment method; for cash-on-delivery purchases, an available refund method is confirmed during review.

Processing depends on approval, any required return inspection, and the payment provider. Keep your order and transaction references until the issue is resolved.

Visit the Help Center for payment troubleshooting and the information to prepare when asking for assistance. You can also check your order or read the refund guidance below.